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Not just a pretty face

18 Feb 16

Alan Clawley asks another question of the Library of Birmingham.

Who is responsible for giving us what we now consider to be a mixed blessing – the Library of Birmingham? On one hand it is a popular visitor attraction earning five-star reviews in the social media. People queue to get in to make sure of a good seat or a place with a computer. On the other hand the few staff that run it can’t properly serve the needs of the serious researcher…

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